Maintenance
Annual inspection of your heating. Filters, sensors, hydraulics check, combustion chamber cleaning.
- Maintenance contract
- Appointment in spring
- Reminder service
Consulting · planning · service
One contact —from the idea to maintenance.
We plan your bathroom or heating project in five clear phases. And we stay on it afterwards: maintenance, emergency service, warranty — all from one source.
Consulting · our 5-phase model
How we guide you through a project.
Every phase has a fixed procedure, a responsible person and a handover point — you always know where you stand.
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01
Initial consultation (free)
30–45 minutes. At your home, on the phone or at our office at Gartenstraße 10. We listen, ask questions, give a rough estimate.
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02
On-site survey
Precise measurements, photo documentation, technical inspection — we come with clipboard and laser.
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03
Concept & quote
Written concept incl. material list, 3D visualization (for bathrooms), transparent quote — billed by actual effort.
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04
Execution
Our own installers. A clean site. Brief daily check-ins with your contact person.
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05
Handover & service
Function check, care instructions, optional maintenance contract — 15 years of seamless service.
Straight talk
What you should bring — and what you get from us.
What you should bring
- An idea of what you want — not a finished solution. That's our job.
- A floor plan or sketch, if available (works without one too).
- A realistic budget — we tell you honestly what's possible.
- Questions. Lots of questions. That's what we're here for.
What you get from us
- Straight talk instead of marketing.
- Transparent quotes — billed by actual effort.
- One contact — from the sketch to the 10-year maintenance.
- Emergency on-call service, long after handover.
Service · after handover
Maintenance, emergency service, warranty.
Emergency service
Exclusively for existing customers — on call outside opening hours too.
- Mon–Fri 5–10 pm + Sat+Sun
- Response < 90 min
- Transparent emergency call-out fee
Warranty
24-month warranty. Plus manufacturer warranty of up to 10 years on Vaillant units.
- 2-year workmanship warranty
- Up to 10 years on Vaillant
- Spare parts available for 15+ years
Warranty · straight talk
What applies. And what doesn't.
What we guarantee
- Function as per the data sheet — if you operate it correctly.
- Free rectification of defects within 24 months.
- Advice on care — doesn't cost a cent extra.
What is not covered
- Wear caused by skipped maintenance intervals.
- External damage (burst pipes in the house, lightning etc. — that's what insurance is for).
- DIY work on the unit — standard with every manufacturer.
We talk about this openly because we don't want to look for excuses later.
Consulting & service in numbers
What you can count on.
2.006
+
systems under our care
90
min
average emergency response
24
Mon
Warranty on every installation
4,8
/5
Google rating
Your contacts
Who advises you — and who is there for you afterwards.
No call centre: these are the people who answer our phone.
Appointment request
Consultation or maintenance — request an appointment in 2 minutes.
We get back to you within one business day.
Contact · appointment · inquiry
Three ways to reach us.
Three ways to reach us.
You choose.
Call, book an appointment or write to us — whatever you prefer. We reply within one business day, usually faster.
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